Leveringspolitik

1. Processing Time

Once your order is placed, it takes 2–5 business days to process and prepare your items for shipment.

2. Shipping Time

Shipping times depend on your location:

  • United States: 7–14 business days
  • Europe: 7–14 business days
  • Australia & New Zealand: 10–15 business days

Please note: Delivery times may vary slightly during peak seasons or due to unforeseen circumstances like customs delays.

3. Shipping Costs

  • Standard Shipping: Calculated at checkout based on the destination.
  • Free shipping may be available on orders over a certain amount (if applicable).

4. Order Tracking

After your order is shipped, you will receive an email with a tracking number. You can use this number to track your package in real-time.

5. International Shipping

We currently ship to the United States, Europe, Australia, and New Zealand. Unfortunately, we do not ship to other countries at this time.

6. Customs and Duties

For international orders, any customs duties or taxes imposed by your country are the responsibility of the customer.

7. Lost or Damaged Items

In case your package is lost or arrives damaged, please contact us immediately at info.nebulaa@gmail.com. We’ll work to resolve the issue promptly.